Tag Archives: customer service

What is a Customer Success Department and Why Have One?

What is a Customer Success Department? In 2020, NAVCO looked within and asked, “how can we take our customer’s experience to the next level?” What we found was every company faces customers in crisis. And if you don’t think every customer has a crisis at one time or another you should probably think again. Our […]

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Celebrating NAVCO’s 50 Years in Business

This May, NAVCO is celebrating half a century of protecting customers with electronic security systems. We’ve come a long way since we started in 1971 and are proud of the company, standards, and legacy we’ve built. One thing that hasn’t changed in the last 50 years is our commitment to service. Here is an ad […]

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