Job #
Job Title
National Account Manager
Department
Location
Job Type
Shift
Job Description / Details
Summary
THE JOB/ THE GIST
Primary responsibilities include, but are not limited to, profitable sales promotion of NAVCO’s Security products and services by effectively planning, organizing, directing and coordinating sales efforts in the assigned region.
WHO YOU ARE
You are a self-starter, a driven individual looking to provide world-class service to your clients, colleagues, and community. You are a person of integrity who strives to cultivate an open and accepting work environment where growth, accountability, and quality are valued.
WHO WE ARE
In 1971 we opened doors in Chelmsford, MA before moving headquarters to Southern California. From our inception we’ve been committed to innovation and world-class service, building off our company values of Quality, Teamwork, Respect, Honesty, Integrity, and Responsibility. Now an employee-owned company, NAVCO is one of the largest security integrators in the country, with security experts who are personally invested and dedicated to creating a safer and more financially secure environment for all.
COMPANY BENEFITS AND PERKS
• ESOP-Employee Stock Ownership Program
• 401 K Retirement Plan
• HSA/PPO health plans, dental, vision, and supplemental life insurance
• Annual Profit-Sharing Bonus
• Paid Sick & Mental Health Leave: 5 days (annually)
• Vacation Days based on years of service
o 1 year to end of 4 years: 8 days
o 5+ years: 13 days
• Recognition and Rewards program- WorkTango
• Social Responsibility Day (1 paid workday annually to volunteer in your community)
• 9 Paid Holidays
• 1 Personal Floating Holiday (8 hours annually)
• Magellan Employee Assistance Program
Essential Duties & Responsibilities
HOURS: To be established by Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Major roles and responsibilities:
1. Personal sales efforts with key accounts in the immediate geographic area of the office. Plans, schedules, and directs frequent customer sales appointments with emphasis on becoming their primary electronic security system provider.
2. Prospecting efforts in a defined territory or vertical market. Calls on new people within existing accounts, generates referrals, and finds new prospects through networking, involvement in trade associations, and cold calling. Track effectiveness through NAVCO’s activity management system.
3. Ensure all information/specifications necessary to complete proposals are acquired from customer. Prepare all security-related proposals and be responsible for their accuracy in both what is included and areas of clarification or exclusion.
4. Sell over management’s expectations mutually agreed upon monthly and annually.
Other duties may be assigned to meet business needs. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
Requirements
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: At least 5 years of experience in sales with a successful track record of closing big deals with C suite individuals.
Physical Requirements: Must be able to walk up stairs, travel in planes, good driving record, set up trade show equipment, lug suitcases, give presentations and perform evaluations in person.
Equipment and Software used on the Job: Computers, Tablets, Salesforce.com, GoToMeeting, Microsoft Office and Partner’s customized solutions.
Measurements of Success:
1. Ability to open up new accounts and turn prospects into customers
2. Ability to help customers move forward on important projects
3. Individual sales volume on a monthly and annual basis
4. Gross Margin of closed sales
5. Relationship with All Key Accounts in the region as a Trusted Advisor
6. Monthly KPIs and 30 day goals committed to and accomplished.
7. Must show teamwork, integrity, responsibility, respect, honesty and quality.
Compensation Structure:
Salary, Commissions and Sales Awards as per the NAVCO Sales Compensation Plan
LANGUAGE SKILLS
Must have the ability to read and interpret instructions, correspondence, and operating
procedures. Ability to speak to customers or employees of organization and effectively present and explain the very complicated in a simple manner to someone not an expert in that complication. Excellent phone and verbal communication skills required.
MATHEMATICAL SKILLS
Must have ability to compute rates, discounts, percentages, square footage, and volume, and to perform these operations using units of American money and weight measurement, volume and distance.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Must be able to walk up stairs, travel in planes,
set up trade show equipment and lug suitcases. Must possess a good driving record.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the
duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
AAP/EEO STATEMENT
NAVCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, NAVCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. NAVCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NAVCO’s employees to perform their job duties may result in discipline up to and including discharge
