Security System Integrator for Your Multi-Site Business

Celebrating 50 Years - May 19, 2021

In 1971 North American Video Corporation opened its doors in Chelmsford, MA before moving its Headquarters to Southern California. From the beginning, the company was committed to innovation and world-class service. Now an employee-owned company, this approach has made NAVCO one of the largest security integrators in the country, with security experts who are personally invested and dedicated to creating a safer and more financially secure environment for everyone.
NAVCO's Industry Firsts

NAVCO has a documented history of successful product innovation and development, driven directly by customer needs. See how we've been securing your future for over 50 years.
1970s

NAVCO spearheaded the adoption of closed-circuit television for use in the financial services industry and deployed the first time encoders on videotapes (as well as synchronized sequential hardware and decoders) to help investigators view video more efficiently.

1990s

NAVCO helped launch the first remotely monitored video systems and developed technology that connected multiple sites via modem. This allowed customers to comply with ATM security laws by tracking tape changes and service issues every hour.

2010s

NAVCO's expertise in designing, deploying, and servicing new technologies aligned perfectly with the explosion of new high-definition "megapixel" cameras. New service level agreements were announced, promising a 95% first time fix rate. NAVCO was ready to begin the transition to an employee-owned company with the adoption of an Employee Stock Ownership Plan in 2016.

1980s

NAVCO combined synchronized access control and alarm systems with video archiving systems, enabling users to enjoy an integrated collection of systems that worked as one. NAVCO also developed specialized cameras for extreme lighting conditions which were used in the national deployment of new Automatic Teller Machines around the country.

2000s

NAVCO developed and built a unique Digital Recorder featuring an elaborate interfacing technology and the ability to store transactions for 180 days with only a 10-megabyte hard drive. This development revolutionized the electronic security industry and set digital recording as the current standard.

2020s

NAVCO is an employee-owned company and has offices across the country, with more on the way. Our nationwide network of trained service technicians and vetted NAVCO partners allows us to provide the best possible experience in obtaining and servicing enterprise security systems. We meet the needs of our customers, no matter where the system is located.

1970s

NAVCO spearheaded the adoption of closed-circuit television for use in the financial services industry and deployed the first time encoders on videotapes (As well as synchronized sequential hardware and decoders) to help investigators view video more efficiently.

1980s

NAVCO combined synchronized access control and alarm systems with video archiving systems, enabling users to enjoy an integrated collection of systems that worked as one. NAVCO also developed specialized cameras for extreme lighting conditions which were used in the national deployment of new Automatic Teller Machines around the country.

1990s

NAVCO helped launch the first remotely monitored video systems and developed technology that connected multiple sites via modem. This allowed customers to comply with ATM security laws by tracking tape changes and service issues every hour.

2000s

NAVCO developed and built a unique Digital Recorder featuring an elaborate interfacing technology and the ability to store transactions for 180 days with only a 10-megabyte hard drive. This development revolutionized the electronic security industry and set digital recording as the current standard.

2010s

NAVCO's expertise is designing, deploying, and servicing new technologies aligned perfectly with the explosion of new high-definition "megapixel" cameras. New service level agreements were announced, promising a 95% first time fix rate. NAVCO was ready to begin the transition to an employee-owned company with the adoption of an Employee Stock Ownership Plan in 2016.

2020s

NAVCO is an employee-owned company and has offices across the country, with more on the way. Our nationwide network of trained service technicians and vetted NAVCO partners allows us to provide the best possible experience in obtaining and servicing enterprise security systems. We meet the needs of our customers, no matter where the system is located.
A Legacy built on trust
and customer satisfaction

NAVCO fixes system problems on the first trip.
Our average of 1.1 trips-to-resolution outshines the industry average of 3.0.
Today NAVCO continues its industry-first pace with a 99% client retention rate.

And NAVCO orders, installs, and properly invoices for best-in-breed technologies, giving us a 97% picture-perfect installation record.

Three questions our customers used to ask before switching to NAVCO.

We understand your pain and have a solution.

1
Is my current integrator going to get me fired?
Downtime? Delays? Lawsuits?
We get your new locations open on time and keep your reputation intact.

Our Trips to Resolution is so far below the national average because we get it right the first time.
With a 99% client retention rate, NAVCO has your back.

Is it time to choose the security partner trusted by national brands? Our top 20 customers have been with NAVCO 9 years on average.
Upgrade

2

DAY 4

DAY 7

DAY 16

Why is it always such a hassle
to fix my security system?
Can't get answers? Multiple service calls for one problem? Lack of expertise?
Say goodbye to multiple service calls for the same issue.

We send the experts every time.
Know that your property, employees and your job is safe because our Trips to Resolution rate is so far below the national standard.

Start Saving

3
What is the status of my open service issues and installations?
The info you need is always on hand.

Experience the NAVCO Customer Portal.
- Real-time data
- Accessible 24/7
- Peace of mind
- Download reports so you always have the information you need
Take control and get answers.

NAVCO's Customer Portal contains the information you need, accessible 24/7 because we are invested in saving you time, money and peace of mind.
Contact a Specialist

Celebrating 50 Years - May 19, 2021

NAVCO's Industry Firsts

1970s

1990s

2010s

1980s

2000s

2020s

1970s

1980s

1990s

2000s

2010s

2020s

A Legacy built on trust
and customer satisfaction

Today NAVCO continues its industry-first pace with a 99% client retention rate.

Three questions our customers used to ask before switching to NAVCO.

Is my current integrator going to get me fired?

We get your new locations open on time and keep your reputation intact.

With a 99% client retention rate, NAVCO has your back.

Why is it always such a hassle
to fix my security system?

Say goodbye to multiple service calls for the same issue.

Know that your property, employees and your job is safe because our Trips to Resolution rate is so far below the national standard.

What is the status of my open service issues and installations?

The info you need is always on hand.

Take control and get answers.

The NAVCO Enterprise
Security System Services Include

Expertise

Consultation
& Design

Installation

Service

Project Management

Analytics

Headquartered in

800-788-3779

Contact Us

Celebrating 50 Years - May 19, 2021

NAVCO's Industry Firsts

1970s

1990s

2010s

1980s

2000s

2020s

1970s

1980s

1990s

2000s

2010s

2020s

A Legacy built on trust and customer satisfaction

Today NAVCO continues its industry-first pace with a 99% client retention rate.

Three questions our customers used to ask before switching to NAVCO.

Is my current integrator going to get me fired?

We get your new locations open on time and keep your reputation intact.

With a 99% client retention rate, NAVCO has your back.

Why is it always such a hassle to fix my security system?

Say goodbye to multiple service calls for the same issue.

Know that your property, employees and your job is safe because our Trips to Resolution rate is so far below the national standard.

What is the status of my open service issues and installations?

The info you need is always on hand.

Take control and get answers.

The NAVCO Enterprise Security System Services Include

Expertise

Consultation & Design

Installation

Service

Project Management

Analytics

Headquartered in

800-788-3779

Contact Us

A Legacy built on trust
and customer satisfaction

Why is it always such a hassle
to fix my security system?

The NAVCO Enterprise
Security System Services Include

Consultation
& Design