Judge Us on the Numbers
First-visit resolution, trips to resolution and retention are how enterprise teams should grade an integrator. Here are ours.
Fewer Problems. Faster Fixes. Less of Your Time.
When a security program is working, your team stops managing it. Cameras stay online, most issues are resolved on the first visit, and store managers stop calling you about equipment. The numbers below are how that looks in practice.
1.1
Trips to resolution. It takes an average of 1.1 visits to fix a service issue, against an industry average of 3.
90%
Fixed on the first visit. Nine out of ten NAVCO service calls are resolved the first time a technician arrives.
1.6
Days to resolution, from service call to closed.
50+
Years in electronic security, including two decades manufacturing our own equipment.
The Results Speak for Themselves
Large National Real Estate Investment Company Turns to NAVCO to Drive Operational Efficiencies with Cloud-Based Security Solutions
The client credits NAVCO with providing a valuable business tool and enhanced visibility that enables the company to better manage
Meeting the High-Level Security Needs of a High-End Jewelry Retailer
Within one month, NAVCO’s seasoned security experts had designed, built, staged, and installed an integrated, future-ready syste
Major Coffee Chain Relies on NAVCO’s Remote Admin Services to Reduce Truck Rolls and Costs
“Now we’re able to remotely solve many issues without needing a technician to set foot onsite. Our percentage of truck rolls h
See What This Would Look Like for You
We will walk your footprint, show you where the gaps are, and put numbers against what a standardized program would change. Sales 800.788.3779 · Service dispatch 888.906.2826.
Talk to a Security Specialist