Major Coffee Chain Relies on NAVCO’s Remote Admin Services to Reduce Truck Rolls and Costs
Challenge: Onsite Service Calls Driving up Costs
Frustrated with the time, expense, and disruption of trouble-shooting issues with their existing security systems, the company turned to NAVCO’s Remote Administration Services (RAS).
“Before we found NAVCO, we were having to rely on field technicians and trucks rolls to determine what the problem was and then fix it, which often took multiple trips, was disruptive and costly,” says the company’s Safety Coordinator.
Solution: Reducing Truck Rolls with Remote Administration
“Now we’re able to remotely solve many issues without needing a technician to set foot onsite. Our percentage of truck rolls has gone down drastically, which has helped reduce costs.”
Results: NAVCO Remote Administration Services Saves Time and Money
“We’ve found that since using NAVCO to remotely monitor, manage and keep our security systems up and running, we’ve saved significant time and money.”