Tag Archives: security and loss prevention

What is a Customer Success Department and Why Have One?

What is a Customer Success Department? In 2020, NAVCO looked within and asked, “how can we take our customer’s experience to the next level?” What we found was every company faces customers in crisis. And if you don’t think every customer has a crisis at one time or another you should probably think again. Our […]

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What is a technology roadmap?

As we grow older there always seems to be a new milestone, or a marker to denote a new season of life. There is an evolution of thought, routine, practice (or no practice), but decisions are always made to work to a certain goal; maybe personal or material. What I have always found interesting is […]

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More than just values. How our beliefs impact service at NAVCO.

All we do at NAVCO is driven by our six company values: Honesty Quality Teamwork Integrity Responsibility Respect On the surface, this might look like your average feel-good, rah-rah corporate mission statement. After all, what company doesn’t strive for quality products and services and teamwork among staff members?  What makes NAVCO’s values different from any […]

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Pick a vendor that delivers peace of mind, not embarrassment

Ever been embarrassed in front of your boss when an incident happens and your systems didn’t work as they were supposed to? The fact of the matter is that these embarrassments can now be completely avoided with the selection of the right technology and the right service vendor to back them up.   In the old […]

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