August 1, 2020
What you need to know about office security systems.
Where do you begin?
If you are looking for a security system for your office, you may be wondering where to even begin. There are seemingly unending options for alarms, cameras, access control solutions, and more, but how do you know what your business needs, and how do you get the job done?
Before we begin to outline some products and services for an office security system, it’s important to take inventory of your business’ needs and wants. Specifically, you should assess what security system problems you have had in the past. If you are starting from scratch, here are some potential issues you may want to consider as you begin your search for a new system.
False and Nuisance Alarms
A false alarm occurs when a sensor or system malfunctions, whereas a nuisance alarm is often due to human error. Regardless of the reason for the alarm, they can be very costly when you start to receive fines from your local police and fire department due to too many calls. Furthermore, your employees will also not appreciate being woken up in the middle of the night due to false or nuisance alarms.
As you work toward reducing the number of false and nuisance alarms at your office, be sure to work with your system administrator to create a call list that is agreeable to relevant employees. A call list is the hierarchy of employees who are notified about critical system alerts―the list outlines who gets notified and when. Should maintenance be alerted first? Management? A guard service? Furthermore, you will need to clarify what directives are entrusted to the employees on the call list. Do they have to show up to your office in the middle of the night? Who calls the police?
Theft & Burglary
Theft and burglary are generally not top of mind in the office setting, compared to retail businesses or locations open to the public. Nevertheless, there are clearly important physical and intellectual assets in any office that must be protected.
If this has been an issue for your business, it would be advisable to make sure that your office security system is designed and configured by a trained professional and not a company employee. There are many tools, techniques, and strategies that a professionally trained security provider will bring to the table that will ensure that your assets remain secure. In the event of a crime, perpetrators are brought to justice.
Employee Termination and Access Control
Clearly the termination of employees can be uncomfortable at best, but can also result in the destruction of property, theft, or violence. A well-designed and executed surveillance system is one of the best insurance policies your office can have in these kinds of scenarios.
Once an employee is let go, your office will want to ensure that disgruntled former employees do not return to your premises. Tools like intercoms tied to video and access keypads will provide an extra layer of protection for this application.
Furthermore, access control encompasses a number of other functions.
- Grant access to specific parts of your office to designated personnel.
- Control access points remotely from your mobile device.
- Assign admin permissions to your staff so they can manage departments or specific employees.
- Grant temporary access to a vendor for delivery or repair.
Video Surveillance and Liability
While video systems cannot stop an incident in progress, it can provide your business protection from a number of potential liabilities like accidents and injuries. While considering how to approach the addition of a new office security system, keep in mind that the placement and configuration of video surveillance systems should not be left to a company employee in order to avoid missing key angles and vantage points. To ensure optimal coverage and protection at your office, be sure to work with an experienced electronic security partner.
The day will come when someone at your business will be required to access your office’s security system at an inopportune time, whether in the middle of a night, while traveling, or during severe weather. Most systems offer easy-to-use apps that will let you view security footage, control access, view alerts, and more.
Wired vs Wireless Office Security Systems
One of the first considerations when selecting an office security system will be choosing between wired or wireless systems. Although the current technology has largely closed the gap between these two kinds of systems, there are some differences to be aware of.
- Wired systems are not vulnerable to network/Wi-Fi connectivity issues.
- Wired systems do not run on batteries but, as the name implies, are wired to a dependable power source.
- Wired systems are more difficult to attack or infiltrate from an external source.
- Installation can be more labor intensive.
- Battery Backup systems also add expense.
- Usually wireless systems are more affordable than their wired counterparts.
- Wireless systems run on batteries that can last years and are not dependent upon the power grid.
- Wireless systems are easier to install.
- Wireless systems are more susceptible to external interference from cellular signals and signal jammers.
- Wireless systems depend upon a Wi-Fi or cellular connection, so they are dependent upon the reliability of other systems.
Office Security Systems − DIY vs a Professional Security Integrator
Do-it-yourself (DIY) security systems have become increasingly accessible over the years. The primary benefit of DIY systems is that they provide upfront savings, but this is largely where the list of benefits stop. In order to deliver sustainable protection, many businesses, looking for an office security system, rely on a dedicated team of professionals to secure their employees and assets instead of guessing what is best and what is legal on their own. Below you will find a list of services that you may need in your office security system, along with questions that you should ask when deciding between a DIY system and a security integrator.
Windows & Door Alarms
How does one secure the doors and windows of their office? What does this look like for the specific design of your business’ doors and windows? What methods do criminals use to bypass sensors? Do you choose a glass-break or motion sensor?
Environmental Monitoring – Flooding, Humidity, and Temperature
Does your office have critical assets like servers or other equipment that would be destroyed by moisture or temperature?
Is a silent alarm required? Who will control the administrative duties and how? What happens if the employee in charge of the electronic security system suddenly leaves the company? Is the access control software going to be hosted on a cloud or a server?
Are cameras going to be placed in the optimal location? Will the right/best cameras be used? How quickly will a provider come to your location to repair your cameras? What kind of updates are required for the corresponding software?
Support and Maintenance
What happens when my system goes down? What kind of warranty comes with a DIY system? How fast will my vendor respond to service requests? How much do service requests cost?
What is an electronic security integrator?
An electronic security integrator is an outsourced security department whose sole focus is to be your trusted advisor on how to keep your employees and assets secure. A security integrator sources products from proven vendors to build electronic security systems based upon a plan developed between you and security professionals. Technicians take this plan and install security cameras, alarm systems, access control technology, and more. Once a system is in place, the security integrator often monitors and repairs these systems based upon a warranty plan or hourly parts/labor contract.
NAVCO is the largest employee-owned security integrator in the country with over five decades of experience, which secures the nation’s leading banks, retailers, restaurants, and more. NAVCO can use these resources not only to secure national brands, but midsized organizations as well.
We are proud to have a 99% client retention rate, which shows that our clients trust partnering with us in the long term.
We have a time-to-resolution rate of 1.1, which means that we repair your system correctly the first time.
We always make sure you are aware of the status of your system and its maintenance, which is why we created an interactive dashboard to ensure you are always in the know.
Contact us today to learn how you can protect your business with NAVCO.