Tag Archives: NAVCO

Cutting Edge Cameras, Combined with NAVCO’s Expertise is an Unstoppable Combination

Unless you’re in the security systems business, understanding the different choices and specs around digital security cameras can be daunting at best. How do you know what features are essential to protecting your employees and customers, and which ones are just upsells? At NAVCO, we know our customers want the latest and greatest technology to […]

Read More

What is a Customer Success Department and Why Have One?

What is a Customer Success Department? In 2020, NAVCO looked within and asked, “how can we take our customer’s experience to the next level?” What we found was every company faces customers in crisis. And if you don’t think every customer has a crisis at one time or another you should probably think again. Our […]

Read More

Strengthening our Partnerships at NAVCO

As the world continues to change and evolve, and new and different challenges exist for the security industry, NAVCO continues to keep their eye on the ball, reinforcing the importance of strong partnerships with our distributors and manufacturers, and translating that to better service and responses for our current and future customers. As supply chain […]

Read More

What is Project Management?

Project management is the glue that keeps an installation on task, on budget, and on time.  A project manager gives the customer one contact to provide status information, coordinate the schedule, and give updates on progress or challenges encountered and addressed. A good project management team keeps the customer informed while the project is underway. […]

Read More

More than just values. How our beliefs impact service at NAVCO.

All we do at NAVCO is driven by our six company values: Honesty Quality Teamwork Integrity Responsibility Respect On the surface, this might look like your average feel-good, rah-rah corporate mission statement. After all, what company doesn’t strive for quality products and services and teamwork among staff members?  What makes NAVCO’s values different from any […]

Read More

The Great Game of Business

In the “Great Game of Business”, it is important to provide a valuable service to society, make a difference in someone’s life, and try to have some fun while doing it. In 1971 NAVCO started its existence as “New England Video” by a young upstart by the name of Mike Parker.  He went to the […]

Read More