All posts by Bill Groves

What is Project Management?

Project management is the glue that keeps an installation on task, on budget, and on time.  A project manager gives the customer one contact to provide status information, coordinate the schedule, and give updates on progress or challenges encountered and addressed. A good project management team keeps the customer informed while the project is underway. […]

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Service: The Key to Success

The key to a successful security installation is the future service. You can have the best equipment installed, but when it goes down, what will happen? How long will it take your service company to get it back to full operation? Some companies like to brag about a rapid first response to the problem, but […]

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Is my system really working?

Do you wake up at night and wonder if your security system is operating properly?  You are probably not alone.  Security systems including video, alarm monitoring and access control have new and useful features that we all become dependent upon, but what is their status?  Are they working? The complexity of security systems has increased, […]

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