Case Studies / Retail & Department Stores /
BABIES "R" US
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BABIES "R" US
NAVCO Delivers on a Leading Brand's Security Needs
The Challenge:
When one of NAVCO's Account Managers became a dad, he started frequenting several Babies "R" Us locations. After observing their incomplete camera coverage, he called on the company to see if NAVCO could assist them with their security needs. The timing proved perfect as Babies "R" Us, was in the process of deciding on a new DVR platform for their stores.
The Solution:NAVCO arranged to have one of their trusted partners, i3International provide an equipment demo which made a great impression on the Babies "R" Us security team.
The Results:Within a month of the initial meeting, NAVCO was selected to be the sole provider of the brand's DVR systems, installing over 50 units in 2005 alone. By 2006, NAVCO expanded its partnership by also installing the alarms and cameras for many of the new stores nationwide.
Highlights:- Babies "R" Us has been very pleased with what they call a "true partnership" with NAVCO.
- The keys to NAVCO's success were the selection of an easy-to-use DVR system, great training and customized training manuals, support and an affordable extended warranty program for the DVR.
- NAVCO provided a uniform security standard and a clear, concise scope of work for Babies "R" Us ensuring excellent project management and an ongoing partnership.
